for J. William Bennett

William Wrigley, Jr. (1861-1932) once said "When two men in business always agree, one of them is unnecessary."  Without experiential deliberation there can be no change. Without change there can be no progress.  Doing something "the way its always been done" or finding no fault in a faulty process, is as common today as it was in Wrigley's day. Not addressing such issues can render your business unnecessary.

Professional Experiential  Portfolio

for

J. William Bennett

The first 14 years of my career were involved with systems programming.  That is the installation, maintenance and administration of large commercial IBM Operating Systems. I had varied experience with most of the early operating systems from IBM, including: DOS, OS, MFT, MVT, MVS, MVS/XA, VSE/XA and VM. This experience was gained predominately through my employment with GTE Data Services (now Verizon IT) in Ft. Wayne, Indiana [See appraisal]; Interfirst Bank (now Bank of America); Cameron Iron Works (Contract) and extensive IBM contract roles.

I attended Amdahl's IBM Systems Internals classes as well as diagnostic and tuning classes at Amdahl and IBM throughout the 1970's.  As late as 2003 I had been installing, maintaining and servicing operating systems.  Latter day IBM systems with which I have detailed hand-on experience include: All versions of MVS (XA, ESA, el al); OS/390 R8-R10 Z/OS V3; and AS/400 & OS/400.

Support included the following skills and disciplines:

• SMP/E Systems Installation and Maintenance

• User Exit and Custom Enhancement support using SMP/E

• IOGEN, HCD and LPAR support.

• Program Products installation and support (including: TIVOLI, UNICENTER, OPENVIEW, RACF, TopSecret, ACF2, CICS, DB2, SQL Server, IDMS, ADABAS, IMS, SMS, SMP/E, TSO, OPC, CA7, JOBTRAC, CONTROL-M, ZEKE, RMM, TMS, SAS, INFOPAC, and many others... )

• VTAM/NCP support

I spent another 3+ years (1990-1993) as Technical Support Manager for Sysco Corporation. I managed 12 systems programmers responsible for 32 distributed data centers operating IBM mainframe systems, MVS, VM, VSE and AS/400.  That team also provided support for AS/400 Chain Stores implementation and Red Brick data warehouse systems [work verification].

Recently (2001-2003) I installed and supported the development lab for a commercial software system that integrated server and mainframe event automation.  The lab included an MP3000, Z/OS, 5 LPARs, HCD, VM, OS/390 R10, Win2000 Server, SQL Server, IP Network, et al.

Skills inventory include:

Hardware:

• Mainframes: IBM, Hitachi, Amdahl, NCR, UNISYS;

• Servers: SUN, HP, UNISYS, IBM;

• Peripherals: EMC, IBM, StorTek, Toshiba, Hitachi;

• Desktop: Compaq, Dell, IBM, Gateway, OEM, Component Built Systems

• Wifi: Cicso Aironet 350/1200, Orinoco, Linksys, IP3, HP, 802.11a/b/g

Software:

• Systems: OS390, ZOS, VSE/ESA, VM/ESA, OS/400, WinNT/2K/XP, UNIX, LINUX, Apple/Mac OS,...

• Development: 390 Assembler, COBOL, VB, C++, REXX, SAS, HTML, XML

• Integration: TCP/IP, OBDC, VTAM, 3270, WAN/LAN, WiFi,

• Enterprise Products: TIVOLI, UNICENTER, OPENVIEW, RACF, TopSecret, ACF2, CICS, DB2, SQL Server, IDMS, ADABAS, IMS, SMS, SMP/E, TSO, OPC, CA7, JOBTRAC, CONTROL-M, ZEKE, RMM, TMS, SAS, INFOPAC...

• Desktop: Word, Excel, Access, Visio, MS Project, FrontPage, PowerPoint,...

• Network: TCP/IP, Frame Relay, SNA, ATM, WiFi 802.11x

Achievements as an IBM Systems Programmer include:

• Design and development of system exits (MVS, SMF, JES2 & JES3);

• Design and development of user SVCs;

• SMP/E support, IPCS support, JES2 and JES3 Init parameters;

• SysPlex design and Implementation;

• LPAR design and Implementation;

• Designed SAS performance reporting; managed MICS DB implementations; authored SAS programs; developed performance measurement and reporting (SMF/RMF) standards and supported service level report design and development.

• Implementation and support of dozens of program products;

• Provided level 3 problem resolution; root cause analysis;

• Authored applications programming and operator training courses;

• Developed incident reporting and problem management tracking system;

• Developed Change tracking system.

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